Terms & Conditions

Welcome to Explanimate! (“we,” “us,” or “our”). These Terms and Conditions (“Terms”) govern your access to and use of the www.explanimate.com.au website (the “Site”) and any services, products, or content provided therein (collectively, the “Services”).

By accessing or using our Site and Services, you agree to be bound by these Terms. If you do not agree with all of these Terms, please discontinue use of our Site and Services.

1. Use of the Site and Services

1.1 Eligibility  
You may use the Site and Services only if you are at least 16 years old (or any higher minimum age in your jurisdiction) and agree to these Terms.

1.2 Compliance  
You agree to use the Site and Services only for lawful purposes, and you are responsible for all actions or communications you transmit through the Site. You shall not use our Site or Services to post or distribute any material that is unlawful, defamatory, harassing, threatening, or otherwise objectionable.

1.3 Account Creation  
Some parts of our Site may require you to create an account or provide personal information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2. Intellectual Property

2.1 Ownership  
Unless otherwise stated, we own or license all intellectual property rights to the content, design, images, and any other materials on the Site. These rights are protected by Australian and international laws.

2.2 License to Use  
We grant you a limited, non-exclusive, non-transferable license to access and use the Site and Services solely for your personal or internal business use. You may not copy, modify, distribute, sell, or lease any part of our intellectual property unless specifically authorized by us in writing.

2.3 Trademarks  
All trademarks, service marks, and trade names displayed on the Site belong to their respective owners and may not be used without permission.

3. User Content

3.1 User Submissions  
If you post or submit any content (including text, images, videos, feedback, or suggestions) via the Site or through our Services, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, and modify such content for the purpose of operating, promoting, and improving our Services.

3.2 Responsibility for Content  
You are solely responsible for any content you submit and must ensure it does not infringe any third-party rights or violate any laws.

3.3 Right to Remove Content  
We reserve the right (but have no obligation) to remove or refuse to post any user content at our sole discretion.

4. Payment and Billing

4.1 Fees  
Some Services may be offered for a fee. The fees and payment terms will be made clear to you at the time of purchase, subscription, or booking.

4.2 Payment Methods  
We may accept various forms of payment, including credit cards, PayPal, or bank transfers. By providing a payment method, you represent and warrant that you have the legal right to use it.

4.3 Refunds  
Refund policies may vary based on the specific Service. Unless explicitly stated, all fees are non-refundable. If you have any questions about a particular refund policy, please contact us directly.

5. Subscription Model

5.1 Subscription Plans  
We may offer monthly or annual subscription plans that provide access to certain Services (e.g., creative credits, monthly deliverables, or ongoing support).

5.2 Credits and Roll-Over  
If your subscription includes credits, any usage or roll-over details will be clearly explained in your subscription terms. Unused credits may roll over month to month, subject to any limitations we specify.

5.3 Cancellation  
You may cancel your subscription at any time, subject to any minimum commitment period stated in your plan. Cancellation will take effect at the end of the current billing cycle, and you will not be entitled to a refund of fees already paid, unless stated otherwise.

6. Third-Party Links

Our Site may contain links to third-party websites or resources. These links are provided for convenience only, and we are not responsible for the content, products, or services offered by such third parties. Your use of linked sites is at your own risk.

7. Disclaimers

7.1 Accuracy and Availability  
We strive to provide accurate and up-to-date information, but we make no warranties or representations about the completeness, reliability, or availability of the Site or Services.

7.2 No Warranties  
The Site and Services are provided on an “as is” and “as available” basis, without any warranties, express or implied, including but not limited to warranties of merchantability or fitness for a particular purpose.

7.3 Limitation of Liability  
To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or Services.

8. Indemnification

You agree to indemnify and hold harmless Explanimate!, its affiliates, and their respective directors, officers, and employees from any claims, damages, or costs (including legal fees) arising from your use of the Site or Services, your user content, or your violation of these Terms.

9. Termination

We reserve the right to terminate or suspend your access to the Site or Services, with or without notice, if we believe you have breached these Terms or engaged in fraudulent or illegal activity.

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of Australia, without regard to conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in [State/Territory] for any disputes arising out of or relating to these Terms or the Site.

11. Changes to These Terms

We may update or revise these Terms from time to time at our sole discretion. When we make changes, we will update the “Last Updated” date at the top. Continued use of the Site or Services after any modifications constitutes acceptance of the new Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us.